REFUND POLICY

Due to the custom nature of our products, we do not accept returns or cancellations. If your plans change, and you need to change the theme or items on your order, you may do that if your order has not been started yet.

Damages and issues

We are not responsible for shipping damage caused by the carrier. We recommend considering insurance to cover this possibility. However, please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to evaluate the issue and address it for you promptly.

Please feel free to reach out with any questions or concerns with your order.

pimentelcrisonline@gmail.com

Instagram @lapaperiepapercrafts